Success Story Taxi Holl

Courage to innovate pays off

Taxi Holl digitized its vehicle fleet. With 'connect business' the Holl brothers have the highest level of transparency of their vehicle fleet thanks to the latest data generated from the vehicles. 'This optimizes our processes, reduces downtimes and saves costs,' expresses Sebastian Holl. Driving innovation and digitization, thinking about the future, networking mobility chains – this is the program of the largest mobility service provider and taxi company in the area of Baden-Baden. Therefore, connect business is a significant milestone. The intelligent, timely vehicle management with reliable real-time data from the vehicles improves operational planning and thus customer service. Additionally, it also reduces maintenance and wear costs and minimizes downtimes. A benefit that pays off.

Key figures per click

Automated processes and the relevant vehicle parameters at a glance - these are key factors for operating efficiently in the taxi business – today and in the future. With a fleet consisting of 84 vehicles and 125 employees, the brothers Sebastian and Dirk Holl spin a big wheel. 24 hours a day, 365 days a year, the tendency is increasing. The need for specific transport services is growing. The desire is individual mobility with a throughout availability.


‘With connect business I can plan ahead. By clicking on the web portal, I have all the relevant key figures of the fleet available -
not just for our Mercedes-Benz vehicles, but also for our other brands.'

- Dirk Holl, Managing Director


Multi-brand solution convinces

The majority of the fleet are Mercedes-Benz vehicles. These are activated with the Vehicle Monitoring & Maintenance service. The vehicles, that are not Mercedes-Benz vehicles, are also integrated into the web-based portal via the built-in retrofit solution – the connect business GENIUS. ‘The multi-brand solution convinced us,’ says Dirk Holl. Downtime has been reduced significantly since the use of connect business and additionally, cost of maintenance and wear repairs has decreased immensely. After all, only a ready-to-use vehicle generates revenue, which is a real competitive advantage.


Act instead of react

With the Vehicle Monitoring & Maintenance tool, the Holl brothers act with foresight and efficiency. Whether service intervals, mileage, due maintenance dates, fuel consumption - all relevant fleet parameters are displayed in the web-based portal. For example, in the ‘contract and cost’ overview, it is possible to follow, which vehicles reach their contractually agreed mileage. Furthermore, it is possible to choose and set in the portal, about what type of events notifications should be received by e-mail. This way, Holl receives the information on time and vehicles can be exchanged or used differently at an early stage. ‘This saves us expensive additional payments at the end of the leasing contract,’ says Holl. An innovation with added value.

About Taxi Holl

Taxi Holl is the oldest brand of Holl AG. Founded in 1976 by Edeltraud Holl with two vehicles, people have been transported by taxi ever since. Holl AG can thus draw on a great experience and knowledge advantage in transport service. No matter whether classic taxi customer, patient transpor-tation or even wheelchair transport – the company has a modern fleet for all transportation needs. Taxi-Holl today operates from branches in Baden-Baden, Bühl, Gaggenau, Gernsbach, Karlsruhe, Rastatt and Muggensturm. In addition to the classic traffic with taxis, the approach is based on a holistic mobility. Digitalisation is also being consistently promoted.